Sure! Here is the translation in English:
—
**Order Processing**
We need 1-2 working days to process your order before shipping without any delay. (The arrival time of the package depends on the transportation situation of the logistics company.)
Notice: For all European countries, in order for the package to pass through customs safely, our package will be delivered to Germany first. Therefore, it cannot be tracked online for about 8-12 days after leaving for Germany, and it can only be tracked once it arrives in Germany for transshipment.
The delivery time for European countries will be 8-15 days. For countries like the USA, Australia, and most countries in South America, the delivery time will be around 10 days.
**Tracking**
After we ship the package, the customer will receive a confirmation email with a tracking number. Please track it on [http://www.17track.net/](http://www.17track.net/) for various express information, [http://www.ems.com.cn/english.html](http://www.ems.com.cn/english.html) for EMS information, or [http://www.cn.dhl.com/en.html](http://www.cn.dhl.com/en.html) for DHL information.
Online tracking can follow your package at different stages. If you can’t track it, please try again in one or two days, or ask our customer service for help.
**Return Policy**
Within 14 days (from the day the goods are signed for/received), if you request to return the purchased item, it can be returned and refunded under the following conditions. The products should be sent back in their original packaging, meaning they must not be used (except for trial), worn, plastic removed, damaged, scratched, or tampered with. All returns are at the customers’ own cost.
When we receive the products sent back intact, we will deduct $20-40 for shipping & handling costs for the time we sent it to you and then provide a refund.
Please note that after 14 days we may not issue a refund, but an exchange may be acceptable.
Please note that refunds do not apply to watches that have suffered physical damage caused by customs. If this is the case, an exchange will be advisable.
**Exchanges**
Within 14 days (from the day the goods are signed for/received), if you find the products you purchased are unsatisfactory, they can be returned and replaced under the following conditions:
The products must be returned in their original packaging, meaning they must not be used (except for trials), worn, plastic removed, damaged, scratched, or tampered with. All returns are at the customers’ own cost.
When we receive the products sent back intact, we will replace them with new ones and ship them back to you.
As there are handling costs and shipping fees involved, please kindly understand that we will need to charge you $10-20 for shipping & handling costs before we send you the replacement item.
Exchanges will be subject to price difference adjustments (if applicable).
Please be advised that if you want to replace the item after the guaranteed 14 days, it is recommended to contact us directly for further processing.
—
If you have any further questions or need more assistance, feel free to ask!